Shipping & Delivery Policy
Coastal Liquor Express
Effective Date: 20/04/2026
1. Overview
Coastal Liquor Express provides alcohol delivery services in accordance with all applicable laws and Responsible Service of Alcohol (RSA) requirements.
By placing an order, you agree to the terms outlined in this policy.
2. Delivery Areas
We currently deliver to selected مناطق within our service region.
If your address is outside our delivery area, your order may be declined or cancelled.
3. Delivery Times
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Delivery hours may vary depending on demand and location
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Estimated delivery times are provided at checkout
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Delays may occur due to traffic, weather, or high demand
We do not guarantee exact delivery times.
4. Delivery Requirements
To complete delivery:
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The recipient must be 18 years or older
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Valid photo identification must be provided upon request
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The recipient must not be intoxicated
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The recipient must be present at the delivery address
We reserve the right to refuse delivery if these conditions are not met.
5. Responsible Service of Alcohol
In line with RSA laws, our drivers will:
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Verify identification
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Refuse delivery if the recipient appears intoxicated
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Refuse delivery if alcohol may be supplied to a minor
No refunds will be provided where delivery is refused under these conditions.
6. Delivery Fees
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Delivery fees are calculated at checkout
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Fees may vary based on distance, order size, or time of delivery
Any applicable delivery fees will be clearly displayed before payment.
7. Failed Deliveries
Delivery may be deemed unsuccessful if:
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No one is available to receive the order
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Valid ID is not provided
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The recipient is intoxicated
In such cases:
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The order may be cancelled
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Redelivery may incur an additional fee
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Refunds may not be provided
8. Order Tracking
Where available, you may receive updates via SMS or email regarding your delivery status.
9. Incorrect Address
Customers are responsible for providing accurate delivery details.
We are not responsible for failed deliveries due to incorrect or incomplete addresses.
10. Contactless Delivery
Contactless delivery may be available; however:
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ID verification is still required
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The driver must confirm the recipient’s age before leaving the order
11. Contact Us
For delivery enquiries, please contact:
Coastal Liquor Express
Email: coastalliquorexpress@gmail.com
Phone: 0413 273 328
Website: www.coastalliquorexpress.com.au