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Shipping & Delivery Policy

Coastal Liquor Express
Effective Date: 20/04/2026

1. Overview

Coastal Liquor Express provides alcohol delivery services in accordance with all applicable laws and Responsible Service of Alcohol (RSA) requirements.

By placing an order, you agree to the terms outlined in this policy.

2. Delivery Areas

We currently deliver to selected مناطق within our service region.

If your address is outside our delivery area, your order may be declined or cancelled.

3. Delivery Times

  • Delivery hours may vary depending on demand and location

  • Estimated delivery times are provided at checkout

  • Delays may occur due to traffic, weather, or high demand

We do not guarantee exact delivery times.

4. Delivery Requirements

To complete delivery:

  • The recipient must be 18 years or older

  • Valid photo identification must be provided upon request

  • The recipient must not be intoxicated

  • The recipient must be present at the delivery address

We reserve the right to refuse delivery if these conditions are not met.

5. Responsible Service of Alcohol

In line with RSA laws, our drivers will:

  • Verify identification

  • Refuse delivery if the recipient appears intoxicated

  • Refuse delivery if alcohol may be supplied to a minor

No refunds will be provided where delivery is refused under these conditions.

6. Delivery Fees

  • Delivery fees are calculated at checkout

  • Fees may vary based on distance, order size, or time of delivery

Any applicable delivery fees will be clearly displayed before payment.

7. Failed Deliveries

Delivery may be deemed unsuccessful if:

  • No one is available to receive the order

  • Valid ID is not provided

  • The recipient is intoxicated

In such cases:

  • The order may be cancelled

  • Redelivery may incur an additional fee

  • Refunds may not be provided

8. Order Tracking

Where available, you may receive updates via SMS or email regarding your delivery status.

9. Incorrect Address

Customers are responsible for providing accurate delivery details.

We are not responsible for failed deliveries due to incorrect or incomplete addresses.

10. Contactless Delivery

Contactless delivery may be available; however:

  • ID verification is still required

  • The driver must confirm the recipient’s age before leaving the order

11. Contact Us

For delivery enquiries, please contact:

Coastal Liquor Express
Email: coastalliquorexpress@gmail.com
Phone: 0413 273 328
Website: www.coastalliquorexpress.com.au

Frequently asked questions

NSW Liquor License: LIQP770018482

ABN: 86 691 236 343

Proudly delivering alcohol across Narooma, Moruya, Bodalla, Dalmeny, Turlinjah, Tuross Heads, Potato Point, Bergalia and surrounding areas

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